Customer Information Platform (CIP)

Customer Information Platform (CIP)

The Customer Information Platform (CIP) is an interactive, Internet-based information tool. By means of a Graphical User Interface (GUI), CIP provides precise information on the routing, terminals, specific track properties and infrastructure investment projects, as well as ICM lines and their re-routing options of the participating Rail Freight Corridors (RFCs)RailNetEurope (RNE) took over the ownership, hosting and maintenance of the CIP, thereby enabling it to evolve into a multi-corridor tool providing harmonised information.

The use of CIP is open to all users without registration and free of charge. If you need any support you can contact the service desk at RNE:

For all users CIP makes available the following contents:

  • an interactive map with a multi corridor view (information are shown in a European Network view and the users can select the RFCs he/she wants to display)
  • the map includes many information such as: terminals; track properties; distances; investment projects; re-routing options and a Route Planning functionality.
  • Information Document sections were all the main documents of the participating Rail Freight Corridors are stored.

For any specific information about the Mediterranean RFC contents in CIP you can directly contact:

Here you can find some useful materials that can help you navigating and exploring the functionalities of CIP.