User Satisfaction Survey 2020

User Satisfaction Survey 2020 – Your feedback is very valuable to us!
The RFC User Satisfaction Survey 2020 has just been launched, what are you waiting for, give us your feedback!

An invitation e-mail was distributed to all our most active stakeholders, if you did not receive it, but you’re willing to give your opinion just contact us at and we will send you a direct link to the Survey. Don’t miss this opportunity!

With this survey, we aim to better understand the current opinion of our customers regarding our products and services further.

Your feedback will improve them for the benefit of international rail freight. The survey allows you to tell us about the strengths and weaknesses of our performance and also allows you to point out areas that need to be improved.

The survey has been conducted annually since 2014, and we have already been able to improve specific areas based on feedback from the respondents.

The higher the level of participation is, the better we will be able to draw reliable conclusions about user satisfaction with the services and products that we offer.